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Telephone and Voicemail System Problem-Solving Tutorial

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Telephone System Learning Seminars, Inc.
Simply Helping The World Understand Telecommunications!
 


Telephone Systems Basics 2: Dealing With Your Local Phone Company
Calling and dealing with your dial-tone provider has never been easier...
Getting the Bell companies to understand you is anything but easy.

 

When you call to order a new line or to report static on one of your phone numbers, chances are that at some point confusion will break out. This short course is designed to help you when you speak with representatives from the big phone companies like Verizon, SBC, Ameritech, Sprint and the many other companies that provide dial-tone to us in the US. Learn simple phrases, know what to order and why. As an added bonus, we’ve added “Understand 24 of the most misunderstood Telecom Phrases”. Clear up the confusion.

Here is what you will learn in our easy-to-understand 30-60 minute video presentation about the most important tool in every business: your phone system.
Section 1 Section 2
  • Your Local Telephone Company
  • Demarcation Points
  • Responsibilities, Yours And Theirs
  • Ordering Lines and Service
  • Phrases and Keywords
  • Ring Trip
  • Bringing It All Together
  • Grounding
  • Action To Take If You Can't Get It Fixed

24 Of The Most Misunderstood Telecom Phrases

Multi-Line
Single Line
KSU
PBX
DSS
BLF
Digital/ Analog
Call Center/Console
UCD
ACD
SMDR
Call Accounting
Voicemail/Automated Attendant
Voicemail Ports/Boxes
LCD/LED
Voicemail Compatibility
Hybrid
Ground Start
Loop Start

VHS/PAL
$49

Audio
$29
 VHS/PAL
 Telephone System Courses

Telephone System Basics 2
Dealing With Your Local Phone Company
How to deal with your local phone company, order lines, get problems fixed/repaired and be effective at “dealing with dial-tone”!
**(Get this Video FREE with any DVD course!)**

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Check out our other best-selling Videos: Telephone Basics I, II & III.

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1-(208) 664-5036


Telephone System Learning Seminars,
Schools, Conferences & Consultants
2900 N. Government Way
Suite 89
Coeur d'Alene,  ID 83815-3751

contact@tellearn.com

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